Filtering by: Patient Centricity

Podcast: Shouldn't You Want to Delight Patients and Deliver Care?
Sep
25
11:00 AM11:00

Podcast: Shouldn't You Want to Delight Patients and Deliver Care?

In this 30-min podcast, recorded in the summer of 2018, patient experience researcher Rick Harris and corporate anthropologist Andi Simon discuss the principles and practicalities of seeking out the wisdom of patients and caregivers in a truly person-centric way.

If you’re interested in what patient-centricity should really be about, as defined by patients, this podcast is for you!

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