Filtering by: Patient Centricity
Embedding Patient Centricity to Build Engagement and Drive Change
Apr
4
9:00 AM09:00

Embedding Patient Centricity to Build Engagement and Drive Change

  • Hamilton House, Mabledon Place, London WC1H 9BD UK (map)
  • Google Calendar ICS

Customer Faithful will be presenting a session at a new healthcare workshop in London this Spring. Rick Harris will share processes, guidelines and case-studies for how to create and apply patient centric research that will truly engage stakeholders from start to finish.

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Podcast: Shouldn't You Want to Delight Patients and Deliver Care?
Sep
25
11:00 AM11:00

Podcast: Shouldn't You Want to Delight Patients and Deliver Care?

In this 30-min podcast, recorded in the summer of 2018, patient experience researcher Rick Harris and corporate anthropologist Andi Simon discuss the principles and practicalities of seeking out the wisdom of patients and caregivers in a truly person-centric way.

If you’re interested in what patient-centricity should really be about, as defined by patients, this podcast is for you!

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